Returns & Refund Policy
We want you to shop with confidence.
14-Day Return Policy
In accordance with UK consumer law, you have the right to return your item within 14 days of receiving your order.
Eligibility for Returns
To be eligible:
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Item must be unused
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In original packaging
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In the same condition as received
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Proof of purchase required
For hygiene reasons, we cannot accept returns on opened beauty or personal care products unless defective.
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method within 5–10 business days
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Original shipping costs are non-refundable
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.